Independent Customer Feedback

95% of our customers would rate our service good or excellent.

4.75

Showing reviews 1 to 20 of 259

Date Product Score Customer Comment Our Response
17-Aug-2017
Product:
Jeep Renwgade Sport
Rating:
Customer Comment:
Service rating : Fantastic service by Adele really helpful highly recommended
Product : Jeep renegade sport 1.6 ltr
Service rating : Fantastic service by Adele really helpful highly recommended
Product : Jeep renegade sport 1.6 ltr
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Our Response:
No Comment
No Comment
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08-Aug-2017
Product:
Abarth 595
Rating:
Customer Comment:
Overall good service! And very nice car.
Overall good service! And very nice car.
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Our Response:
No Comment
No Comment
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24-Jul-2017
Product:
Vauxhall Antara
Rating:
Customer Comment:
Service rating : first class service from Jae Barnes
Product : just what we wanted and a good deal
Service rating : first class service from Jae Barnes
Product : just what we wanted and a good deal
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Our Response:
No Comment
No Comment
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13-Jul-2017
Product:
Alfa Giulia
Rating:
Customer Comment:
Service rating : Very informed and helpful
Not at all pushy
Very helpful with finance
Product : Everything I expected
A great car
Service rating : Very informed and helpful
Not at all pushy
Very helpful with finance
Product : Everything I expected
A great car
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Our Response:
No Comment
No Comment
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09-Jul-2017
Product:
Fiat 500 1.2 Lounge
Rating:
Customer Comment:
Service rating : Craig was really helpful and got me the exact car I wanted. He sorted everything out quickly and made sure I was in my new car within the month. Would definalty recommend Jordan's.
Product : Lovely car, gorgeous interior. Really nice to drive.
Service rating : Craig was really helpful and got me the exact car I wanted. He sorted everything out quickly and made sure I was in my new car within the month. Would definalty recommend Jordan's.
Product : Lovely car, gorgeous interior. Really nice to drive.
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Our Response:
Good Morning, Thank you for the feedback and for choosing Jordans to buy your new car. We hope you enjoy your Fiat 500. Thanks, James
Good Morning, Thank you for the feedback and for choosing Jordans to buy your new car. We hope you enjoy your Fiat 500. Thanks, James
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06-Jul-2017
Product:
Fiat Panda 1.2 Lounge
Rating:
Customer Comment:
Service rating : My fourth car-buying experience with Jordan's. All went well.
Product : A few subtle improvements over our previous Panda. Shame there's no CD player.
Service rating : My fourth car-buying experience with Jordan's. All went well.
Product : A few subtle improvements over our previous Panda. Shame there's no CD player.
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Our Response:
Good Morning Sir, Thank you for your recent feedback and for choosing Jordans again to buy your car from. We really hope you enjoy your new Panda. See you soon. Thanks, James
Good Morning Sir, Thank you for your recent feedback and for choosing Jordans again to buy your car from. We really hope you enjoy your new Panda. See you soon. Thanks, James
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06-Jul-2017
Product:
Abarth 595
Rating:
Customer Comment:
Service rating : Brilliant team all around ,all my questions and requests answered to
Product : Love the car absolutely spot on
Service rating : Brilliant team all around ,all my questions and requests answered to
Product : Love the car absolutely spot on
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Our Response:
No Comment
No Comment
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06-Jul-2017
Product:
Fiat 500x Cross
Rating:
Customer Comment:
Service rating : Always get excellent service. Got my first car with Ben back in 2006 and always come back to Jordan's if I need a new car, service or MOT
Product : Car is amazing love it. Drives like a dream and was so clean when I collected it.
Service rating : Always get excellent service. Got my first car with Ben back in 2006 and always come back to Jordan's if I need a new car, service or MOT
Product : Car is amazing love it. Drives like a dream and was so clean when I collected it.
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Our Response:
Thank you very much for the feedback and your continued custom over the years. We really appreciate it. I've passed your comments on to Ben and the team.  Enjoy your new car. Thanks, James
Thank you very much for the feedback and your continued custom over the years. We really appreciate it. I've passed your comments on to Ben and the team.  Enjoy your new car. Thanks, James
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06-Jul-2017
Product:
Fiat 500 1.2 Lounge
Rating:
Customer Comment:
Service rating : Craig oldfield was really helpful and explained everything I needed to know and helped me pick the car I wanted.. brilliant service received
Product : Excellent service all round
Service rating : Craig oldfield was really helpful and explained everything I needed to know and helped me pick the car I wanted.. brilliant service received
Product : Excellent service all round
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Our Response:
No Comment
No Comment
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21-Jun-2017
Product:
Alfa Giulietta
Rating:
Customer Comment:
Was disappointing when i got the car home to find that down the passenger side it was scratched and marked almost the whole way down, it was not noticed at the time of pick up or explained when in contact with dealer.
Was disappointing when i got the car home to find that down the passenger side it was scratched and marked almost the whole way down, it was not noticed at the time of pick up or explained when in contact with dealer.
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Our Response:
Good Morning. Thank you for your feedback. I have passed this on to one of our managers who will be in touch to discuss your comments.  Kind Regards, James
Good Morning. Thank you for your feedback. I have passed this on to one of our managers who will be in touch to discuss your comments.  Kind Regards, James
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16-Jun-2017
Product:
LandRover Range Rover Evoque
Rating:
Customer Comment:
Great service from Adele. Fab sales woman, will go above and beyond her role to make her customers happy.
Great service from Adele. Fab sales woman, will go above and beyond her role to make her customers happy.
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Our Response:
Thank you very much for your feedback and kind words. I have passed them on to Adele and the team. Thank you for choosing Jordans, we hope you enjoy your new car. Regards, James
Thank you very much for your feedback and kind words. I have passed them on to Adele and the team. Thank you for choosing Jordans, we hope you enjoy your new car. Regards, James
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16-Jun-2017
Product:
FIAT 500 1.2 RIVA
Rating:
Customer Comment:
Been more honest and transparent about costs
Been more honest and transparent about costs
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Our Response:
No Comment
No Comment
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15-Jun-2017
Product:
FIAT 500 1.2
Rating:
Customer Comment:
Excellent service from choosing my new car to collecting it a few days later
Excellent service from choosing my new car to collecting it a few days later
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Our Response:
No Comment
No Comment
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13-Jun-2017
Product:
Fiat 500
Rating:
Customer Comment:
I was really pleased with the customer service. Arron at Hull Jordan's was very helpful and when I requested a different financial package got this arranged with minimum of delay
I was really pleased with the customer service. Arron at Hull Jordan's was very helpful and when I requested a different financial package got this arranged with minimum of delay
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Our Response:
Thank you for your feedback and for choosing Jordans for you new car. Delighted to hear you were happy with our service. I'll make sure Arron and the team get to see your feedback. Regards, James
Thank you for your feedback and for choosing Jordans for you new car. Delighted to hear you were happy with our service. I'll make sure Arron and the team get to see your feedback. Regards, James
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09-Jun-2017
Product:
Mini Roadster
Rating:
Customer Comment:
Outstanding Customer Service, plenty of parking places, cars beautifully presented. Buying my car was a joyful experience from start to finish thanks to Craig, the salesman.
Outstanding Customer Service, plenty of parking places, cars beautifully presented. Buying my car was a joyful experience from start to finish thanks to Craig, the salesman.
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Our Response:
No Comment
No Comment
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08-Jun-2017
Product:
Fiat Panda
Rating:
Customer Comment:
Excellent staff and service when I bought a nearly new car and part-exchanged my old one - no time wasting and nothing too much trouble. Lovely staff - will recommend to friends and family. Very happy with the deal and experience all round.
Excellent staff and service when I bought a nearly new car and part-exchanged my old one - no time wasting and nothing too much trouble. Lovely staff - will recommend to friends and family. Very happy with the deal and experience all round.
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Our Response:
No Comment
No Comment
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08-Jun-2017
Product:
Fiat 500S
Rating:
Customer Comment:
Aaron was very helpful making sure I brought everything with me when arriving to collect car. He made sure I knew everything about the car before driving away. He was never pushy but obviously has to try to get the best deal for Jordan's.
Aaron was very helpful making sure I brought everything with me when arriving to collect car. He made sure I knew everything about the car before driving away. He was never pushy but obviously has to try to get the best deal for Jordan's.
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Our Response:
No Comment
No Comment
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31-May-2017
Product:
Fiat 500 Pop
Rating:
Customer Comment:
Excellent service throughout the sales process.
Excellent service throughout the sales process.
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Our Response:
No Comment
No Comment
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20-May-2017
Product:
Fiat 500
Rating:
Customer Comment:
very helpful, went out of his way to make the ale, jae, sold my mum and dads car to them when jae was at Vauxhall, when I test drove it went through every thing I needed to know
very helpful, went out of his way to make the ale, jae, sold my mum and dads car to them when jae was at Vauxhall, when I test drove it went through every thing I needed to know
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Our Response:
No Comment
No Comment
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08-May-2017
Product:
Alfa Giulietta
Rating:
Customer Comment:
From my initial telephone enquiry to Craig through to collecting the vehicle we received friendly and efficient service with no pressure.
We are delighted with the car and would highly recommend buying from Jordans.
From my initial telephone enquiry to Craig through to collecting the vehicle we received friendly and efficient service with no pressure.
We are delighted with the car and would highly recommend buying from Jordans.
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Our Response:
No Comment
No Comment
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Showing reviews 1 to 20 of 259

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