Independent Customer Feedback

Service rating : I would rate it lowwer but I can't. No call back, no acknowledgement of payment. Covid test kit found in car when picked up and still waiting for my second key.
Product : Love the car, drives and handles well

No Comment

Service rating : The vehicle had been parked up for a while and within a couple of days a sensor fault developed and low battery warnings on the key fobs. Ideally these should have been checked before I picked up the vehicle as it then stayed in the garage for 10 days while a replacement sensor was sourced. Having said that I was given a courtesy car
Product : Love the vehicle now everything is in working order

No Comment

Service rating : From start to finish both Louise and Ben were excellent. We were carefully looked after and got a good value deal for the car I really wanted. Thanks very much for everything and I wouldn’t hesitate in a recommendation. First class.
Product : Great car that suits my needs.

No Comment

Service rating : Excellent service , lovely staff . I felt safe within the show room and all staff were helpful answered all my questions,I would definitely recommend them to others
Product : Living my vehicle , all my family want to drive it . It's a fabulous comfy ride that meets all my disability needs as well as being stylish and lovely to drive

No Comment

Service rating : Transaction was done professionally in these times we are all experiencing but I did not really get the chance to properly inspect the car or even a test drive
I like what I bought but I must say the alloy wheels are where in a very poor state and had been touched up very poorly which I find is not very professional and should never leave your garage in this way they could of been reconditioned at least apart from this I am very happy with the car
Product : Apart from the state of the alloy wheels I am very happy with my car and
The help in buying and transaction in these very difficult times we are all going through

No Comment

Service rating : Great service from start to finish
Product : Love the car, so happy, great deal

No Comment

Highly recommended

No Comment

Service rating : Given the restrictions imposed by Covid, communications were excellent, both during demonstration and test drive, and the sales process itself. We were trading in our car in part exchange, and felt that the price offered (and agreed) was extremely fair. The post-purchase follow-up call to check everything was in order was most welcome. The only slight problem (and this was down to Covid precautions not allowing for a full run-through of everything) was that when I finally came to fill the car up last week, I had no idea how to release the petrol cap to get the nozzle into the tank!
Product : I haven't tried it in really wintry conditions yet (obviously) but it coped very well with the vile weather when I drove it home from Hull. It seems to have plenty of power (more than I expected) and handles well. It requires rather more space to turn round than I am used to, but that isn't a particular issue. It is a comfortable ride - somewhere between my extremely comfortable Mercedes estate, and the spine-rearranging ride of the SLK sports car (exciting, but not for any great length of time!). Very good reversing camera, rather over-enthusiastic distance warning indicators, perhaps. Probably a good thing, though, rather than a criticism.

No Comment

Service rating : excellent communication and safe measures in place when visiting
Product : vehicle exceeded expectation

No Comment

Service rating : Louise At the Hull branch was great, none of the team were pushy and kept us informed throughout the process. They made buying a car very easy and straightforward.
Product : The we bought was used it was in great condition and lovely and clean. It was missing a spare key but Louise has arranged for a spare one to be organised.

No Comment

Service rating : Teresa was very good at managing the negotiation and was quick to respond to queries
Product : The car hadn’t been prepared well and needed pushing parts of interior trim were missing

No Comment

Service rating : Highly recommended. Answered all my questions about the car I was interested in on the phone and sent me a video to look around it as I live 140 miles away. Teresa was friendly and professional and I didn’t feel any pressure.
Product : I bought a three year old Alfa Romeo Stelvio and am thrilled with my purchase. It drives beautifully and puts a smile on my face every day!

No Comment

Service rating : Excellent service as always. Highly recommend
Product : Love the colour and the hybrid drives perfect

No Comment

Service rating : Mark was very helpful with the car I bought told me what I needed to know. Very polite and friendly.
Product : Jeep compass longitude is brilliant car

No Comment

Service rating : Teresa was the most loveliest and most helpful salesperson we have ever come across. Nothing was too much trouble, brilliant with the kids and so friendly and relatable.
Product : Love love love our new car

No Comment

Service rating : Happy with the deal and the excellent communication throughout the process.
Thanks to Both Ben and Teresa.
Product : Never previously considered an Alfa but this one really caught my attention. Not disappointed at all.

No Comment

Service rating : Mark a member of Jordans sales team had an understanding of my Situation and needs . He provided a quick response and solution .
I would always recommend Jordans
Product : A nice car with a responsive drive experience , but has some dash board squeaks and rust on the wheel bolts .Odd for a 1 year old car .

No Comment

Service rating : From my initial contact via the internet with Peter Turner nothing was a problem and the deal was sorted out very quickly.
Product : Fantastic value for money and my wife loves the car. Fiat also gave a good discount on the little Fiat 500 Hybrid. My wife has always loved the little Fiat's and that's why I bought it for her as a surprise.

No Comment

Service rating : Quick and easy from start to finish. Adele was friendly, knowledgable and made the experience exciting for my wife. She also explained all the different finance options, warranties and types of insurance. The car was a birthday present so Adele went out of her way and arranged for a giant bow to be put on the roof for when we picked it up. Couldn’t be happier.
Product : Brilliant car for a brilliant price. Has as much technology and extras as the much mor expensive grand Cherokee

No Comment

Service rating : Helpful staff and friendly and very efficient
Product : All in great working order

No Comment