Independent Customer Feedback

95% of our customers would rate our service good or excellent.

4.75

Showing reviews 1 to 20 of 38

Date Product Score Customer Comment
14-Jul-2021
Product:
Alfa Stelvio
Rating:
Customer Comment:
Service rating : Louise was very helpful, efficient and courteous , I will certainly contact her again when looking for a higher spec model of the Alfa Romeo Stelvio.
Product : Really Pleased with the style and performance of the Alfa Romeo Stelvio Sprint 2 litre petrol model
Service rating : Louise was very helpful, efficient and courteous , I will certainly contact her again when looking for a higher spec model of the Alfa Romeo Stelvio.
Product : Really Pleased with the style and performance of the Alfa Romeo Stelvio Sprint 2 litre petrol model
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14-Jul-2021
Product:
Fiat 500
Rating:
Customer Comment:
Service rating : Excellent service received, all staff were very courteous, professional and friendly. I felt my custom was welcomed and valued, I was listened to. And I was very impressed with the car and deal agreed. I felt 'safe' with regards to Covid-19 safety precautions at the showroom.
Product...
Service rating : Excellent service received, all staff were very courteous, professional and friendly. I felt my custom was welcomed and valued, I was listened to. And I was very impressed with the car and deal agreed. I felt 'safe' with regards to Covid-19 safety precautions at the showroom.
Product : Excellent purchase! I'm a very happy (repeat) customer.
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13-Jul-2021
Product:
Fiat Tipo
Rating:
Customer Comment:
Service rating : Friendly, listened to my needs well and helped select the right car and finance package to suit.
Product : Still yet to give the car a good run out, but so far the car does what’s it’s meant for.
Service rating : Friendly, listened to my needs well and helped select the right car and finance package to suit.
Product : Still yet to give the car a good run out, but so far the car does what’s it’s meant for.
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13-Jul-2021
Product:
Abarth 595
Rating:
Customer Comment:
Service rating : Bought my new car in the middle of lockdown. Everything done on line. Found the car I wanted. Fitted my extras. Arranged finance. Car was ready on time and immaculate when I picked it up. Would definitely recommend.
Product : I had wanted this car for years and now I have it it is...
Service rating : Bought my new car in the middle of lockdown. Everything done on line. Found the car I wanted. Fitted my extras. Arranged finance. Car was ready on time and immaculate when I picked it up. Would definitely recommend.
Product : I had wanted this car for years and now I have it it is fantastic. Just as good as I thought it would be.
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13-Jul-2021
Product:
Jeep Renegade
Rating:
Customer Comment:
Bought my Jeep from here. Good deals to be had, not pushy sales team and the after care is great too.
Bought my Jeep from here. Good deals to be had, not pushy sales team and the after care is great too.
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13-Jul-2021
Product:
Fiat 500S
Rating:
Customer Comment:
Service rating : When car was collected it was sent out with a slow puncture , drivers front side. Back window washer clip broken, front washers shuddering over the windscreen
Product : Pleased with car, but let down by previous mentioned faults.
Service rating : When car was collected it was sent out with a slow puncture , drivers front side. Back window washer clip broken, front washers shuddering over the windscreen
Product : Pleased with car, but let down by previous mentioned faults.
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13-Jul-2021
Product:
Fiat 500
Rating:
Customer Comment:
Service rating : They checked in when my current deal was coming to an end and provided me with an excellent deal for a new model. Even went as far as delivering to me in Glasgow!
I didn’t expect to deal with a company in Hull again. Excellent service
Product : Great wee car, this is my...
Service rating : They checked in when my current deal was coming to an end and provided me with an excellent deal for a new model. Even went as far as delivering to me in Glasgow!
I didn’t expect to deal with a company in Hull again. Excellent service
Product : Great wee car, this is my second one. Economical, easy to drive and nippy wee runaround. Also handles distance well when required
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13-Jul-2021
Product:
Fiat 500 S
Rating:
Customer Comment:
Service rating : Very efficient and friendly...
Product : I love my new car,however I would have liked a little more information on it as it's a hybrid and there were things I didn't quite understand about the car
Service rating : Very efficient and friendly...
Product : I love my new car,however I would have liked a little more information on it as it's a hybrid and there were things I didn't quite understand about the car
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13-Jul-2021
Product:
Citroen Berlingo
Rating:
Customer Comment:
Service rating : Salesman was a dream/dreamy.
Product : It hasn't broken down yet.
Service rating : Salesman was a dream/dreamy.
Product : It hasn't broken down yet.
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01-Apr-2021
Product:
Jeep Renegade
Rating:
Customer Comment:
Service rating : From the first phonecall to picking up the vehicle Jordans were very organised and efficient and kept me up to date with the buying process. Everything went very smoothly given the unusual situation at this time, I couldn't be happier how everything went.
Product : This is my 2nd...
Service rating : From the first phonecall to picking up the vehicle Jordans were very organised and efficient and kept me up to date with the buying process. Everything went very smoothly given the unusual situation at this time, I couldn't be happier how everything went.
Product : This is my 2nd Renegade as we were very happy with the last one and it was time for a new one, we went for the Limited this time with extra features .
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01-Apr-2021
Product:
Fiat Tipo
Rating:
Customer Comment:
Service rating : The service was the best, I could not of asked for more. They were efficient and the customer service was very good, they did look after me.
Product : Very please with my purchase
Service rating : The service was the best, I could not of asked for more. They were efficient and the customer service was very good, they did look after me.
Product : Very please with my purchase
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04-Mar-2021
Product:
Jeep Compass
Rating:
Customer Comment:
Service rating : The Compass Trailhawk was delivered as promised to Devon in a no hassle deal and at a price I couldn’t resist.
Product : The car is everything I expected, no other small suv comes close to the off road ability the Trailhawk has.
Service rating : The Compass Trailhawk was delivered as promised to Devon in a no hassle deal and at a price I couldn’t resist.
Product : The car is everything I expected, no other small suv comes close to the off road ability the Trailhawk has.
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17-Feb-2021
Product:
Jeep Compass
Rating:
Customer Comment:
Service rating : I would rate it lowwer but I can't. No call back, no acknowledgement of payment. Covid test kit found in car when picked up and still waiting for my second key.
Product : Love the car, drives and handles well
Service rating : I would rate it lowwer but I can't. No call back, no acknowledgement of payment. Covid test kit found in car when picked up and still waiting for my second key.
Product : Love the car, drives and handles well
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16-Feb-2021
Product:
Jeep Compass
Rating:
Customer Comment:
Service rating : The vehicle had been parked up for a while and within a couple of days a sensor fault developed and low battery warnings on the key fobs. Ideally these should have been checked before I picked up the vehicle as it then stayed in the garage for 10 days while a replacement sensor was...
Service rating : The vehicle had been parked up for a while and within a couple of days a sensor fault developed and low battery warnings on the key fobs. Ideally these should have been checked before I picked up the vehicle as it then stayed in the garage for 10 days while a replacement sensor was sourced. Having said that I was given a courtesy car
Product : Love the vehicle now everything is in working order
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05-Jan-2021
Product:
fiat 500
Rating:
Customer Comment:
Service rating : From start to finish both Louise and Ben were excellent. We were carefully looked after and got a good value deal for the car I really wanted. Thanks very much for everything and I wouldn’t hesitate in a recommendation. First class.
Product : Great car that suits my needs.
Service rating : From start to finish both Louise and Ben were excellent. We were carefully looked after and got a good value deal for the car I really wanted. Thanks very much for everything and I wouldn’t hesitate in a recommendation. First class.
Product : Great car that suits my needs.
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05-Jan-2021
Product:
Jeep Renegade
Rating:
Customer Comment:
Service rating : Excellent service , lovely staff . I felt safe within the show room and all staff were helpful answered all my questions,I would definitely recommend them to others
Product : Living my vehicle , all my family want to drive it . It's a fabulous comfy ride that meets all my disability needs...
Service rating : Excellent service , lovely staff . I felt safe within the show room and all staff were helpful answered all my questions,I would definitely recommend them to others
Product : Living my vehicle , all my family want to drive it . It's a fabulous comfy ride that meets all my disability needs as well as being stylish and lovely to drive
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05-Jan-2021
Product:
Jeep Cherokee
Rating:
Customer Comment:
Service rating : Transaction was done professionally in these times we are all experiencing but I did not really get the chance to properly inspect the car or even a test drive
I like what I bought but I must say the alloy wheels are where in a very poor state and had been touched up very...
Service rating : Transaction was done professionally in these times we are all experiencing but I did not really get the chance to properly inspect the car or even a test drive
I like what I bought but I must say the alloy wheels are where in a very poor state and had been touched up very poorly which I find is not very professional and should never leave your garage in this way they could of been reconditioned at least apart from this I am very happy with the car
Product : Apart from the state of the alloy wheels I am very happy with my car and
The help in buying and transaction in these very difficult times we are all going through
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07-Nov-2020
Product:
Jeep Renegade
Rating:
Customer Comment:
Service rating : Great service from start to finish
Product : Love the car, so happy, great deal
Service rating : Great service from start to finish
Product : Love the car, so happy, great deal
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05-Nov-2020
Product:
Abarth 124
Rating:
Customer Comment:
Highly recommended
Highly recommended
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05-Nov-2020
Product:
Suzuki Vitara
Rating:
Customer Comment:
Service rating : Given the restrictions imposed by Covid, communications were excellent, both during demonstration and test drive, and the sales process itself. We were trading in our car in part exchange, and felt that the price offered (and agreed) was extremely fair. The post-purchase follow-up...
Service rating : Given the restrictions imposed by Covid, communications were excellent, both during demonstration and test drive, and the sales process itself. We were trading in our car in part exchange, and felt that the price offered (and agreed) was extremely fair. The post-purchase follow-up call to check everything was in order was most welcome. The only slight problem (and this was down to Covid precautions not allowing for a full run-through of everything) was that when I finally came to fill the car up last week, I had no idea how to release the petrol cap to get the nozzle into the tank!
Product : I haven't tried it in really wintry conditions yet (obviously) but it coped very well with the vile weather when I drove it home from Hull. It seems to have plenty of power (more than I expected) and handles well. It requires rather more space to turn round than I am used to, but that isn't a particular issue. It is a comfortable ride - somewhere between my extremely comfortable Mercedes estate, and the spine-rearranging ride of the SLK sports car (exciting, but not for any great length of time!). Very good reversing camera, rather over-enthusiastic distance warning indicators, perhaps. Probably a good thing, though, rather than a criticism.
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Showing reviews 1 to 20 of 38

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