Independent Customer Feedback

Service rating : Great service from start to finish
Product : Love the car, so happy, great deal

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Highly recommended

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Service rating : Given the restrictions imposed by Covid, communications were excellent, both during demonstration and test drive, and the sales process itself. We were trading in our car in part exchange, and felt that the price offered (and agreed) was extremely fair. The post-purchase follow-up call to check everything was in order was most welcome. The only slight problem (and this was down to Covid precautions not allowing for a full run-through of everything) was that when I finally came to fill the car up last week, I had no idea how to release the petrol cap to get the nozzle into the tank!
Product : I haven't tried it in really wintry conditions yet (obviously) but it coped very well with the vile weather when I drove it home from Hull. It seems to have plenty of power (more than I expected) and handles well. It requires rather more space to turn round than I am used to, but that isn't a particular issue. It is a comfortable ride - somewhere between my extremely comfortable Mercedes estate, and the spine-rearranging ride of the SLK sports car (exciting, but not for any great length of time!). Very good reversing camera, rather over-enthusiastic distance warning indicators, perhaps. Probably a good thing, though, rather than a criticism.

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Service rating : excellent communication and safe measures in place when visiting
Product : vehicle exceeded expectation

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Service rating : Louise At the Hull branch was great, none of the team were pushy and kept us informed throughout the process. They made buying a car very easy and straightforward.
Product : The we bought was used it was in great condition and lovely and clean. It was missing a spare key but Louise has arranged for a spare one to be organised.

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Service rating : Teresa was very good at managing the negotiation and was quick to respond to queries
Product : The car hadn’t been prepared well and needed pushing parts of interior trim were missing

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Service rating : Highly recommended. Answered all my questions about the car I was interested in on the phone and sent me a video to look around it as I live 140 miles away. Teresa was friendly and professional and I didn’t feel any pressure.
Product : I bought a three year old Alfa Romeo Stelvio and am thrilled with my purchase. It drives beautifully and puts a smile on my face every day!

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Service rating : Excellent service as always. Highly recommend
Product : Love the colour and the hybrid drives perfect

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Service rating : Mark was very helpful with the car I bought told me what I needed to know. Very polite and friendly.
Product : Jeep compass longitude is brilliant car

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Service rating : Teresa was the most loveliest and most helpful salesperson we have ever come across. Nothing was too much trouble, brilliant with the kids and so friendly and relatable.
Product : Love love love our new car

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Service rating : Happy with the deal and the excellent communication throughout the process.
Thanks to Both Ben and Teresa.
Product : Never previously considered an Alfa but this one really caught my attention. Not disappointed at all.

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Service rating : Mark a member of Jordans sales team had an understanding of my Situation and needs . He provided a quick response and solution .
I would always recommend Jordans
Product : A nice car with a responsive drive experience , but has some dash board squeaks and rust on the wheel bolts .Odd for a 1 year old car .

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Service rating : From my initial contact via the internet with Peter Turner nothing was a problem and the deal was sorted out very quickly.
Product : Fantastic value for money and my wife loves the car. Fiat also gave a good discount on the little Fiat 500 Hybrid. My wife has always loved the little Fiat's and that's why I bought it for her as a surprise.

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Service rating : Quick and easy from start to finish. Adele was friendly, knowledgable and made the experience exciting for my wife. She also explained all the different finance options, warranties and types of insurance. The car was a birthday present so Adele went out of her way and arranged for a giant bow to be put on the roof for when we picked it up. Couldn’t be happier.
Product : Brilliant car for a brilliant price. Has as much technology and extras as the much mor expensive grand Cherokee

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Service rating : Helpful staff and friendly and very efficient
Product : All in great working order

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Service rating : Excellent service. Adele really helpful. In contact with me as to when car should arrive
Product : Great looking car. Drives excellent. Comfy seats. Fuel economy good so far.

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Service rating : Helpful & friedly.
Product : Good value, Great service

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Service rating : Great service Adele is so helpful thanks
Product : Great service good service. Thanks

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Service rating : Good service. Helpful staff. Would recommend.
Product : Good looking car. Nice to drive.

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Service rating : Attached tow bar within given time
Product : Achieves the purpose it was bought for

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