Independent Customer Feedback

91% of our customers would rate our service good or excellent.

4.55

Showing reviews 1 to 20 of 33

Date Product Score Customer Comment
07-Oct-2021
Product:
Jeep Compass
Rating:
Customer Comment:
Service rating : Very professional from start to finish
Would definitely purchase from them again
My family have bought over 20 cars from Jordans
Product : Perfect vehicle for me in every way
Service rating : Very professional from start to finish
Would definitely purchase from them again
My family have bought over 20 cars from Jordans
Product : Perfect vehicle for me in every way
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04-Oct-2021
Product:
Jeep Compass
Rating:
Customer Comment:
Service rating : Professional from start to finish thankyou
Product : To new to review but its looking good at the minute
Service rating : Professional from start to finish thankyou
Product : To new to review but its looking good at the minute
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04-Oct-2021
Product:
Fiat 500X
Rating:
Customer Comment:
Service rating : Very helpful and friendly service. They really cared about the customer and did everything they could to make sure I was happy and confident with my purchase.
Product : Really happy with the car and they have contacted me since to check everything is ok.
Service rating : Very helpful and friendly service. They really cared about the customer and did everything they could to make sure I was happy and confident with my purchase.
Product : Really happy with the car and they have contacted me since to check everything is ok.
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04-Oct-2021
Product:
Range Rover Evoque
Rating:
Customer Comment:
Service rating : The salesman was rude, uninterested and very unhelpful. There was an issue with part of the car which was not advised, after being asked before travelling 4hrs to the showroom. Customer service was terrible and I was spoken to in a rude manor, will never use this garage again.
Service rating : The salesman was rude, uninterested and very unhelpful. There was an issue with part of the car which was not advised, after being asked before travelling 4hrs to the showroom. Customer service was terrible and I was spoken to in a rude manor, will never use this garage again.
Product : Happy with the car once fixed.
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04-Sep-2021
Product:
Alfa Stelvio
Rating:
Customer Comment:
Service rating : The whole process of Locating, Buying and Collecting the vehicle was first class,
three hundred miles from home
Product : Well prepared by Jordans and a joy to drive,with good hospitality in house
Service rating : The whole process of Locating, Buying and Collecting the vehicle was first class,
three hundred miles from home
Product : Well prepared by Jordans and a joy to drive,with good hospitality in house
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04-Sep-2021
Product:
Alfa Giulia
Rating:
Customer Comment:
Service rating : I have been dealing with Jordans for some years now and have bought a few cars from them. I have always found them to be very helpful, able to source the car that I was looking for and give an all round excellent service. This applies to both the Sales and Servicing side of their...
Service rating : I have been dealing with Jordans for some years now and have bought a few cars from them. I have always found them to be very helpful, able to source the car that I was looking for and give an all round excellent service. This applies to both the Sales and Servicing side of their operation. I would use them again.
Product : They were able to source the spec of vehicle that I was interested in and have it ready for hand over to me in a short space of time. The car was presented very well at handover and the salesman (Peter Turner) explained the various controls etc to me at length and as required. I have subsequently spoken with the servicing department regarding some of the many control options available in the Giulia and they have been very helpful in assisting me with and solving my queries.
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04-Sep-2021
Product:
Toyota Yaris
Rating:
Customer Comment:
Service rating : Very professional and impressive service from start to finish. A very stress-free purchase and trade-in and Mark could not do enough to help. Highly recommend, Thank you.
Product : Very professional and impressive service from start to finish. A very stress-free car purchase...
Service rating : Very professional and impressive service from start to finish. A very stress-free purchase and trade-in and Mark could not do enough to help. Highly recommend, Thank you.
Product : Very professional and impressive service from start to finish. A very stress-free car purchase and trade-in and Mark could not do enough to help. Highly recommend, Thank you.
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03-Sep-2021
Product:
Fiat Fullback
Rating:
Customer Comment:
Service rating : I would recommend Jordan’s to anyone, they were easy to deal with and I was well looked after
Product : The pickup was exactly what I was looking for and I love driving it
Service rating : I would recommend Jordan’s to anyone, they were easy to deal with and I was well looked after
Product : The pickup was exactly what I was looking for and I love driving it
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02-Aug-2021
Product:
Alfa Giulietta
Rating:
Customer Comment:
Service rating : What it says on the tin and a bit more !
Product : Lovely car my old one had done 120000 this is my 4th alfa now !
Service rating : What it says on the tin and a bit more !
Product : Lovely car my old one had done 120000 this is my 4th alfa now !
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14-Jul-2021
Product:
Alfa Stelvio
Rating:
Customer Comment:
Service rating : Louise was very helpful, efficient and courteous , I will certainly contact her again when looking for a higher spec model of the Alfa Romeo Stelvio.
Product : Really Pleased with the style and performance of the Alfa Romeo Stelvio Sprint 2 litre petrol model
Service rating : Louise was very helpful, efficient and courteous , I will certainly contact her again when looking for a higher spec model of the Alfa Romeo Stelvio.
Product : Really Pleased with the style and performance of the Alfa Romeo Stelvio Sprint 2 litre petrol model
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14-Jul-2021
Product:
Fiat 500
Rating:
Customer Comment:
Service rating : Excellent service received, all staff were very courteous, professional and friendly. I felt my custom was welcomed and valued, I was listened to. And I was very impressed with the car and deal agreed. I felt 'safe' with regards to Covid-19 safety precautions at the showroom.
Product...
Service rating : Excellent service received, all staff were very courteous, professional and friendly. I felt my custom was welcomed and valued, I was listened to. And I was very impressed with the car and deal agreed. I felt 'safe' with regards to Covid-19 safety precautions at the showroom.
Product : Excellent purchase! I'm a very happy (repeat) customer.
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13-Jul-2021
Product:
Fiat Tipo
Rating:
Customer Comment:
Service rating : Friendly, listened to my needs well and helped select the right car and finance package to suit.
Product : Still yet to give the car a good run out, but so far the car does what’s it’s meant for.
Service rating : Friendly, listened to my needs well and helped select the right car and finance package to suit.
Product : Still yet to give the car a good run out, but so far the car does what’s it’s meant for.
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13-Jul-2021
Product:
Abarth 595
Rating:
Customer Comment:
Service rating : Bought my new car in the middle of lockdown. Everything done on line. Found the car I wanted. Fitted my extras. Arranged finance. Car was ready on time and immaculate when I picked it up. Would definitely recommend.
Product : I had wanted this car for years and now I have it it is...
Service rating : Bought my new car in the middle of lockdown. Everything done on line. Found the car I wanted. Fitted my extras. Arranged finance. Car was ready on time and immaculate when I picked it up. Would definitely recommend.
Product : I had wanted this car for years and now I have it it is fantastic. Just as good as I thought it would be.
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13-Jul-2021
Product:
Jeep Renegade
Rating:
Customer Comment:
Bought my Jeep from here. Good deals to be had, not pushy sales team and the after care is great too.
Bought my Jeep from here. Good deals to be had, not pushy sales team and the after care is great too.
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13-Jul-2021
Product:
Fiat 500S
Rating:
Customer Comment:
Service rating : When car was collected it was sent out with a slow puncture , drivers front side. Back window washer clip broken, front washers shuddering over the windscreen
Product : Pleased with car, but let down by previous mentioned faults.
Service rating : When car was collected it was sent out with a slow puncture , drivers front side. Back window washer clip broken, front washers shuddering over the windscreen
Product : Pleased with car, but let down by previous mentioned faults.
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13-Jul-2021
Product:
Fiat 500
Rating:
Customer Comment:
Service rating : They checked in when my current deal was coming to an end and provided me with an excellent deal for a new model. Even went as far as delivering to me in Glasgow!
I didn’t expect to deal with a company in Hull again. Excellent service
Product : Great wee car, this is my...
Service rating : They checked in when my current deal was coming to an end and provided me with an excellent deal for a new model. Even went as far as delivering to me in Glasgow!
I didn’t expect to deal with a company in Hull again. Excellent service
Product : Great wee car, this is my second one. Economical, easy to drive and nippy wee runaround. Also handles distance well when required
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13-Jul-2021
Product:
Fiat 500 S
Rating:
Customer Comment:
Service rating : Very efficient and friendly...
Product : I love my new car,however I would have liked a little more information on it as it's a hybrid and there were things I didn't quite understand about the car
Service rating : Very efficient and friendly...
Product : I love my new car,however I would have liked a little more information on it as it's a hybrid and there were things I didn't quite understand about the car
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13-Jul-2021
Product:
Citroen Berlingo
Rating:
Customer Comment:
Service rating : Salesman was a dream/dreamy.
Product : It hasn't broken down yet.
Service rating : Salesman was a dream/dreamy.
Product : It hasn't broken down yet.
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01-Apr-2021
Product:
Jeep Renegade
Rating:
Customer Comment:
Service rating : From the first phonecall to picking up the vehicle Jordans were very organised and efficient and kept me up to date with the buying process. Everything went very smoothly given the unusual situation at this time, I couldn't be happier how everything went.
Product : This is my 2nd...
Service rating : From the first phonecall to picking up the vehicle Jordans were very organised and efficient and kept me up to date with the buying process. Everything went very smoothly given the unusual situation at this time, I couldn't be happier how everything went.
Product : This is my 2nd Renegade as we were very happy with the last one and it was time for a new one, we went for the Limited this time with extra features .
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01-Apr-2021
Product:
Fiat Tipo
Rating:
Customer Comment:
Service rating : The service was the best, I could not of asked for more. They were efficient and the customer service was very good, they did look after me.
Product : Very please with my purchase
Service rating : The service was the best, I could not of asked for more. They were efficient and the customer service was very good, they did look after me.
Product : Very please with my purchase
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Showing reviews 1 to 20 of 33

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