Independent Customer Feedback

97% of our customers would rate our service good or excellent.

4.85

Showing reviews 1 to 20 of 34

Date Product Score Customer Comment Our Response
03-Sep-2020
Product:
Alfa Giulietta
Rating:
Customer Comment:
Service rating : Excellent service. Adele really helpful. In contact with me as to when car should arrive
Product : Great looking car. Drives excellent. Comfy seats. Fuel economy good so far.
Service rating : Excellent service. Adele really helpful. In contact with me as to when car should arrive
Product : Great looking car. Drives excellent. Comfy seats. Fuel economy good so far.
Read More
Our Response:
No Comment
No Comment
Read More
29-Aug-2020
Product:
Abarth595
Rating:
Customer Comment:
Service rating : Helpful & friedly.
Product : Good value, Great service
Service rating : Helpful & friedly.
Product : Good value, Great service
Read More
Our Response:
No Comment
No Comment
Read More
29-Aug-2020
Product:
Jeep Renegade
Rating:
Customer Comment:
Service rating : Great service Adele is so helpful thanks
Product : Great service good service. Thanks
Service rating : Great service Adele is so helpful thanks
Product : Great service good service. Thanks
Read More
Our Response:
No Comment
No Comment
Read More
28-Aug-2020
Product:
Alfa Giulietta
Rating:
Customer Comment:
Service rating : Good service. Helpful staff. Would recommend.
Product : Good looking car. Nice to drive.
Service rating : Good service. Helpful staff. Would recommend.
Product : Good looking car. Nice to drive.
Read More
Our Response:
No Comment
No Comment
Read More
12-Aug-2020
Product:
Peugeot 3008
Rating:
Customer Comment:
Service rating : Attached tow bar within given time
Product : Achieves the purpose it was bought for
Service rating : Attached tow bar within given time
Product : Achieves the purpose it was bought for
Read More
Our Response:
No Comment
No Comment
Read More
12-Aug-2020
Product:
Jeep Renegade
Rating:
Customer Comment:
Service rating : Excellent service from start to finish. Thank you Jordans.
Product : Car is better than expectations. It’s a great driving experience.
Service rating : Excellent service from start to finish. Thank you Jordans.
Product : Car is better than expectations. It’s a great driving experience.
Read More
Our Response:
No Comment
No Comment
Read More
29-Jul-2020
Product:
Alfa Stelvio
Rating:
Customer Comment:
Service rating : Great teamwork, all organised efficiently, gave me what I wanted and now I've ended up with a Stelvio you can't stop looking at, makes the yard look pretty. Would use again anytime, hopefully aftersales is as good ;)
Product : Certainly looks the part, handles well and goes like stink,...
Service rating : Great teamwork, all organised efficiently, gave me what I wanted and now I've ended up with a Stelvio you can't stop looking at, makes the yard look pretty. Would use again anytime, hopefully aftersales is as good ;)
Product : Certainly looks the part, handles well and goes like stink, gearbox is very impressive. Only downside is it's too quiet for an Alfa, steering is a bit too light and fly by wire throttle is a bit slow, especially off the mark, that needs an update. Should be much quicker in Dynamic mode. The 280hp drinks fuel like a V8, unless that's just my driving...probably. Enjoy it too much.
Read More
Our Response:
No Comment
No Comment
Read More
24-Jul-2020
Product:
Fiat Punto
Rating:
Customer Comment:
Service rating : Courteous and helpful staff. The car was in very good condition and I felt the price was fair. I have dealt with Jordans in the past and I would recommend them - in fact, my son has bought a car from them this week.
Product : Ideal and practical second car.
Service rating : Courteous and helpful staff. The car was in very good condition and I felt the price was fair. I have dealt with Jordans in the past and I would recommend them - in fact, my son has bought a car from them this week.
Product : Ideal and practical second car.
Read More
Our Response:
No Comment
No Comment
Read More
11-Mar-2020
Product:
Alfa Giulia
Rating:
Customer Comment:
Service rating : Good service, friendly staff, lovely Alfa Romeo car. Would recommend to a friend
Product : Lovely car, used but close to feeling new.
Service rating : Good service, friendly staff, lovely Alfa Romeo car. Would recommend to a friend
Product : Lovely car, used but close to feeling new.
Read More
Our Response:
No Comment
No Comment
Read More
10-Mar-2020
Product:
Fiat Panda
Rating:
Customer Comment:
Service rating : Excellent service from start to finish.
Thanks to Teresa for everything she helped me with.
Very competitive price,would highly recommend Jordans Fiat.
Thanks.
Product : Car is perfect.
Service rating : Excellent service from start to finish.
Thanks to Teresa for everything she helped me with.
Very competitive price,would highly recommend Jordans Fiat.
Thanks.
Product : Car is perfect.
Read More
Our Response:
No Comment
No Comment
Read More
10-Mar-2020
Product:
Fiat 500L
Rating:
Customer Comment:
Service rating : Very friendly and approachable staff, they made us feel very welcome and had a relaxed attitude to the whole process. No pressure on us to do a deal unlike some dealerships where you’re pounced on as soon as you arrive. Would definitely recommend.
Product : Car had been well...
Service rating : Very friendly and approachable staff, they made us feel very welcome and had a relaxed attitude to the whole process. No pressure on us to do a deal unlike some dealerships where you’re pounced on as soon as you arrive. Would definitely recommend.
Product : Car had been well looked after and was presented in a lovely condition, we didn’t think it would be around long so it was an easy decision to make.
Read More
Our Response:
No Comment
No Comment
Read More
10-Mar-2020
Product:
Fiat Tipo
Rating:
Customer Comment:
Service rating : Great service
Product : Great service - good car - not too pressured
Service rating : Great service
Product : Great service - good car - not too pressured
Read More
Our Response:
No Comment
No Comment
Read More
13-Feb-2020
Product:
Alfa Giulia
Rating:
Customer Comment:
Service rating : A very good and professional service from the team at Jordans with special thanks to Zoe and Adele in sales.

I purchased a new Alfa Giulia QV basically over the phone! My part ex was agreed in advance and everything went extremely easily on the hand over morning. All this...
Service rating : A very good and professional service from the team at Jordans with special thanks to Zoe and Adele in sales.

I purchased a new Alfa Giulia QV basically over the phone! My part ex was agreed in advance and everything went extremely easily on the hand over morning. All this 220 miles away. Well worth the effort.

Great service.
Product : So far its has been an amazing experience. The Giulia Quadrofoglio is some car...... smiles all the way!

My BMW M3 Comp was really very good but the Giulia is a different animal. They both have their good and bad points but to me the Alfa takes the crown for the drive, amazing!
Read More
Our Response:
No Comment
No Comment
Read More
13-Feb-2020
Product:
Fiat Doblo Cargo
Rating:
Customer Comment:
Yes I would recommend buying a car from Jordans. I dealt with two members of staff - Louise and Ben. Both were very helpful and pleasant to deal with. I chose my car mid week, paid a deposit and drove down the country to pick it up on the Saturday. All went without a hitch
Yes I would recommend buying a car from Jordans. I dealt with two members of staff - Louise and Ben. Both were very helpful and pleasant to deal with. I chose my car mid week, paid a deposit and drove down the country to pick it up on the Saturday. All went without a hitch
Read More
Our Response:
No Comment
No Comment
Read More
29-Jan-2020
Product:
Fiat 500 1.2 Star
Rating:
Customer Comment:
Service rating : Would recommend Jordans fantastic service!
Product : Love the car I’ve purchased!
Service rating : Would recommend Jordans fantastic service!
Product : Love the car I’ve purchased!
Read More
Our Response:
No Comment
No Comment
Read More
23-Jan-2020
Product:
Jeep Wrangler
Rating:
Customer Comment:
Service rating : Although there were a few hiccups in the ordering process, the staff were always helpful and friendly and answered all of the questions I had.
Product : Extremely happy with my new Jeep. And very happy with the price as well.
Service rating : Although there were a few hiccups in the ordering process, the staff were always helpful and friendly and answered all of the questions I had.
Product : Extremely happy with my new Jeep. And very happy with the price as well.
Read More
Our Response:
No Comment
No Comment
Read More
20-Jan-2020
Product:
Fiat 500
Rating:
Customer Comment:
Service rating : Yes
Product : Good and pleasant
Service rating : Yes
Product : Good and pleasant
Read More
Our Response:
No Comment
No Comment
Read More
20-Jan-2020
Product:
Abarth 595
Rating:
Customer Comment:
Service rating : Traded in a Mercedes for an Abarth. Very competitive pricing for trade in and the new car. Brilliant service, they went over and above what was expected. Claire specifically was fantastic to deal with throughout the buying process and even after sales service. Probably the best service...
Service rating : Traded in a Mercedes for an Abarth. Very competitive pricing for trade in and the new car. Brilliant service, they went over and above what was expected. Claire specifically was fantastic to deal with throughout the buying process and even after sales service. Probably the best service I have had when buying/selling a car. They have restored my faith in car dealerships.
Product : The car is exactly as described, great condition. Fuel was topped up free of charge. Only downside was no front floor mats were included in the car however the overall pricing and service provided far outweighs.
Read More
Our Response:
No Comment
No Comment
Read More
06-Jan-2020
Product:
Alfa Giulietta
Rating:
Customer Comment:
Refreshingly open, honest and friendly staff weren’t pushy & handled the sale very well, especially as we live on the other side of the country. Collection went as planned and the sales team were very obliging and helpful as we needed a quick turn round. The whole experience was simple and Jordan’s...
Refreshingly open, honest and friendly staff weren’t pushy & handled the sale very well, especially as we live on the other side of the country. Collection went as planned and the sales team were very obliging and helpful as we needed a quick turn round. The whole experience was simple and Jordan’s have been a pleasure to deal with.
Read More
Our Response:
No Comment
No Comment
Read More
06-Jan-2020
Product:
Fiat 500
Rating:
Customer Comment:
Service rating : Great friendly service, no hard sell, lovely car at a good price.

Very pleasant salesman Called Phil looked after us well.
Product : Fabulous little car in great condition with heaps of character and fun to drive
Service rating : Great friendly service, no hard sell, lovely car at a good price.

Very pleasant salesman Called Phil looked after us well.
Product : Fabulous little car in great condition with heaps of character and fun to drive
Read More
Our Response:
No Comment
No Comment
Read More

Showing reviews 1 to 20 of 34

INDEPENDENT CUSTOMER REVIEWS

Got Any Questions? Call 01482 409929

or let us call you back...

Please select all the methods by which you are happy to be contacted by Jordans in future

Letter     SMS     Phone     Email  
Hull Motor Trade Partnership
Feefo Reviews
Cyber Essentials
Feefo logo